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Delivery & Return
We’re sorry your order hasn’t arrived yet! Please follow these steps:
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Check Your Confirmation Email: Make sure your order was successfully placed and shipped.
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Need a Status Update? Contact us at sales@cloudx-security.com with your order number, and we’ll provide you with the latest update.
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Shipping Times: Delivery times may vary based on your location and shipping method. Please allow the estimated delivery window to pass.
Deliveries may be delayed on public holidays. If your order is affected, you’ll see an updated delivery date at checkout or in your order details.
We deliver to most areas, but availability may vary. To confirm, please contact us at sales@cloudx-security.com with your postcode.
Next-day delivery is not available on all orders. Availability depends on the product, your location, and the time of purchase. For details, contact us at sales@cloudx-security.com.
Some orders may require a signature upon delivery, depending on the item and courier. If no one is available, the courier may leave a notice with further instructions. For specific cases, contact us at sales@cloudx-security.com.